* The Internet Marketing
Reporter *
* Issue #38
*
Member of the eZine
Publishers Association
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Launch Date: May 23,
2001
Last # of subscribers: 3094
Present # of subscribers:
3114
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"Those who say it can't
be done are usually interrupted by others doing it."
~ Joel
Barker
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by Stéphan
Bourget
The art of selling is quite disturbing,
for it is the art of appealing to human nature.
"FREE"-----Appeals to the
human desire for a gift.
"New"-----Appeals to human
curiosity
"Exciting"-----Appeals to the human desire to receive a change
and a thrill.
"(High Dollar Amounts)"-----Appeals to the human desire for
opulence, riches, and ease.
" ! "-----Is a widely accepted symbol for
shock, excitement, and something extra special.
"(Warnings)"-----This is
motivation by fear, appealing to the human need to avoid danger.
"(Warm
and Fuzzy Expressions and Pictures)"-----This is an appeal to the human need to
be reassured and loved, comforted and moment of
sentimentality.
"Hurry"-----This is a prompt to the human tendency to act
on impulse.
"(Stylish Designs)"-----This is an appeal to the human eye,
in order to access preconceived ideas about the status
quo.
"(Promises)"-----This is an appeal to human
trust.
"Powerful"-----This is an appeal to the need for the human ego to
be strong and masterful.
"Explosive"-----This is a widely accepted
analogy, or metaphor, denoting enormity and swiftness.
"Let's Get
You Started"-----This is a prompt, appealing to human impulsiveness and the need
to be reassured.
"Automated"-----This is a new appeal to the human desire
to succeed, even if that human does not personally possess the skill he would
otherwise need.
"Easy"-----This is an appeal to the human desire to be
enabled without possessing much skill.
"Your Own"-----This is an appeal
to human ego.
"Work-at-Home"-----This is an appeal to the human desire to
make money in an environment under his own
control.
"Be-Your-Own-Boss"-----This is an appeal to the human
desire for autonomy and self-direction.
"Work-As-Little-As"-----This is
an appeal to the human desire for gain with ease.
"Team"-----This is an
appeal to the human desire to be comforted and protected by a
community.
"Trial"-----This is an appeal to present desire, temporarily
forestalling the price confrontation, in the hope the human will like what he
has and therefore choose to keep it.
"System"-----This is an appeal to
the human desire to have everything packaged for automation, eliminating the
need for high skill levels.
"Low-Prices"-----This is an appeal to the
human nature to find the best bargain.
"Exclusive"-----This is an appeal
to the human nature to want the best.
"Master"-----This is an appeal to
the human desire to learn from and be led by the best.
Perhaps now,
whenever you read an ad, you'll be able to tie in the hypnotic anchors and
psychological motivators that are at work.
If you wish to write or speak
in a motivating way, you will learn to use combinations of these words, meaning,
and prompts to deliver your prospects toward your intended goal.
As I
said, the art of selling is disturbing, for, it is the art of psychological
manipulation. The intensity and excitement one may feel when reading a
particularly appealing piece of advertising, is due to the psychological
triggers going off within the human psyche.
All human action springs from
conclusion. When you are selling, you are influencing the outcome of the
conclusion.
To me, selling is scary. I feel responsible for those I've
sold to. I've never been able to sell without a clear conscience. I must truly
believe that what I am doing is in the best interest of my client, customer,
prospect, etc., or else I can't bring myself to do it. There have been times, I
am ashamed to say, that I have actually been envious of those who can sell
without conscience, They just indiscriminately sell right along, scooping up the
unwary and spitting them out like watermelon seeds. Perhaps they're not truly
evil. Maybe they just don't realize what they're doing.
If you would
sell, have something you believe in and at the same time is appealing to a large
segment of the population. There are no sales without providing for human needs
and desires. If they need it, they need it. If they want it, they desire it.
Both are very powerful motivating factors.
You have to get their
attention, first. Next, you must stir-up desire within them, locating those
promptable motivators. Finally, you must ask for action. There are no sales from
people who are not paying attention to you. There are no sales from people who
have not been shown their own desires. There are no sales from people who have
not been prompted into action.
I guess the $64,000 question in sales is
how low will you go? To what base extent will you stoop? How much morality can
you preserve? How will you fix it so you can be proud of yourself for the right
reasons? How many people can you benefit? Can you do it without harming anyone,
stealing anyone's money, desperately disappointing those you've sold
to?
I've said it before and I'll say it again, it isn't about systems or
techniques or strategies, it's about y-o-u. if you're right, it'll go right. If
you're right, then all the gizmos and bells and whistles will become a lucrative
part of the expression of y-o-u.
THE ART OF GIVING IN ORDER TO
GET
That's a touchy subject. Too far to the extreme and it ceases to
become viable. What is meant here by "giving to get," presupposes a notion that
you will demand of yourself a criteria that protects your prospects from injury
from you. If you develop the habit of giving the best service you can,
delivering the highest possible quality you can imagine, and giving the most
generous quantity that you can possibly deliver and still make a killing at it,
then you're doing something. Then you're selling with give.-----But it's right
here that the most trouble gets stirred up. The thing you have to understand is
that this whole thing is now going to be tempered, once again, by a very
bothersome affair, called, "What people want."
Van Gogh had the finest
paintings, but who wanted them when bread was scarce?
Just so, you must
find the curious balance between what you want, what they want, and doing the
right thing. Appealing to human nature is the easy part.
Find a magazine
full of ads and spend an hour plucking out the prompter phrases. Note the many
appeals to human nature. Define your targeted market. It won't do you much good
to read the ads from better homes and gardens if you desire is to appeal to the
MLM crowd. I don't think we want to go to the butcher for advice on how to buy
diamonds. Do you?
Go where your action is. Don't know where your action
is? Define it. What do you want? Chances are you can sell to all those who want
the same thing.
There's not much more to it than this. I've concentrated
an entire course on sales into this brief treatise that you can print out and
re-read if you wish.
Make your own list of motivating words. Try them
out. See how they work. Learn from your mistakes. Get back up, wipe your bloody
nose, shake the dust out, and get back on Silver and ride, ride, ride you human!
Sell, sell, SELL!!
Stephan Bourget is CEO of Bourget
Marketing International and editor of the IMReporter.
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